StoreApp Loyalty Program: A Step-by-Step Guide for Businesses

This video explains how StoreApp's customer reward system works, helping businesses encourage repeat sales.

Here's a summary:

  • How it works: Customers earn points for purchases, which can be redeemed for discount coupons.
  • Activation: Activate the loyalty program in store settings, setting the spending threshold, coupon value, and point conversion rate.
  • Earning points: Sales must be recorded in a customer's account for them to earn points.
  • Redeeming coupons: To redeem coupons, create an order, select the customer, enter the coupon code, and authorize it.
  • Important rules: Coupons must be used in full and cannot be used in the same transaction they were earned.
  • Advanced settings: You can merge unused coupons and include credit customers in the loyalty program.
  • Tracking: Monitor program activity through loyalty reports.

The system helps retain customers and increase repeat sales.